GRIEVANCE MECHANISM

Grievance Redressal

Complaints Can be Addressed to:

The Grievance Officer,Toll Free No : 1800-270-1164.
Asirvad Microfinance Limited
Corporate office,                                                    
1st, Floor, Lemuir Building,
10, G.N. Chetty Road,
T.Nagar, Chennai -600 017.
Phone No : 044 - 4212 4493

Procedure

Information is collected about the grievance from the complainant and recorded in the Complaint Register maintained at the Corporate Office.

Complaints are forwarded to the concerned department for feedback.

Feedback to be reported to the Complainant within 2 days of receiving the complaint.